Launch Lab Terms of Use.

Last updated on: 04/06/2024

About our terms

These terms and conditions of use (Terms) explain how you may use this website and any of its content (Site). These Terms apply between Launch Lab (we, us or our) and you, the person accessing or using the Site (you or your).
You should read these Terms carefully before using the Site in particular the Acceptable Use Policy at Clause 4. By using the Site and/or Interactive Services or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site and/or Interactive Services immediately.
The Site is provided by us to you free of charge for information and/or engagement purposes.
If you wish to be part of the Launch Lab network, you can provide your details to us via our Site. If we accept you, we will give you access to the Interactive Services (as defined below). Please note that being part of the Launch Lab network does not guarantee a client assignment. If we are able to offer you an assignment, we will contact you personally and you will be given a consultancy agreement to review and sign.

About us

We are Launch Lab Consulting Limited, trading as Launch Lab, a company registered in England and Wales.
If you have any questions about the Site, please contact us by sending an email to enquiries@launch-lab.co.uk .

Using the site

You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply
We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact on enquiries@launch-lab.co.uk.
We may prevent or suspend your access to the Site and/or the Interactive Services if you do not comply with these Terms including in particular, the Acceptable Use Policy at Clause 4 below, and/or any applicable law.

Acceptable Use Policy

As a condition of your use of the Site, you agree not to use the Site:

for any purpose that is unlawful under any applicable law;
to commit any act of fraud;
misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack);
for purposes of promoting unsolicited advertising or sending spam;
to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
in any manner that disrupts the operation of our Site or business or the website or business of any other entity;
in any manner that harms minors;
to promote any unlawful activity;
to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
to gain unauthorised access to or use of computers, data, systems, accounts or networks;
attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site; or
to attempt to circumvent password or user authentication methods.

Launch Lab offers access to an interactive network, which is currently run via Slack. Once you have entered your details on our Site and we accept you into the Launch Lab network , we will provide you with access to the Launch Lab Slack channels and we will make bulletin boards, blog boards, chat rooms or other communication services available to you on the Site (Interactive Services).

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We are not obliged to monitor or moderate any text, images, video, audio or other multimedia content, information or material (Submission) submitted to our Interactive Services. Where we do monitor or moderate Submissions, we shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.

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We may remove or edit any Submission to any of our Interactive Services whether they are moderated or not.

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Any Submission you make must comply with our Submission standards set out in clause 5 below.

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By making a Submission, you grant to us a royalty-free, irrevocable, non-exclusive, transferable licence to use, reproduce, modify, publish, edit, translate, distribute, perform and display the Submission (in whole or in part) on the Interactive Services and/or the Site, indefinitely.

Submission standards

Any Submission you make to our Interactive Services and any other communication to users of our Site by you must conform to standards of accuracy, decency and lawfulness, which shall be applied in our discretion, acting reasonably.

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Please do not submit your personal details on our Interactive Services, even if someone asks you for them.

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In particular, any Submission or communication by you must be:

your own original work and lawfully submitted;
factually accurate or your own genuinely held belief;
provided with the necessary consent of any third party;
not defamatory or likely to give rise to an allegation of defamation;
not offensive, obscene, sexually explicit, discriminatory or deceptive; and
unlikely to cause offence, embarrassment or annoyance to others.

Linking and framing

You may create a link to our Site from another website without our prior written consent provided no such link:

creates a frame or any other browser or border environment around the content of our Site;
implies that we endorse your products or services or any of the products or services of, or available through, the website on which you place a link to our Site;
displays any of the trademarks or logos used on our Site without our permission or that of the owner of such trademarks or logos; or
is placed on a website that itself breaches these Terms.

We reserve the right to require you to immediately remove any link to the Site at any time, and you shall immediately comply with any request by us to remove any such link.

Using our name and logo

You may not use our trade marks, logos or trade names, except in accordance with these Terms.

Breach

We shall apply the terms of these Terms in our absolute discretion. In the event of your breach of these Terms we may terminate or suspend your use of the Site and/or the Interactive Services, remove or edit Submissions, disclose Submissions or any other communication to users of our Site by you to law enforcement authorities or take any action we consider necessary to remedy the breach.

Registration and password security

Joining the Launch Lab network and use of the Interactive Services may require registration (e.g. with Slack) and in order to access the Interactive Services, you may have a login.
We are not obliged to permit people or businesses to join the Launch Lab network and we may refuse, terminate or suspend registration or any application to anyone at any time.
If you have login details, including a password, you are responsible for making sure that they are kept secure and confidential.
If we have reason to believe there is likely to be a breach of security, misuse of the Site or misuse of the Interactive Services through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your access.
Any personal information you provide to us as part of the registration or application process will be processed in accordance with our Privacy Policy.
Please note that whilst the Interactive Services are being made available via Slack, you may be asked to create an account with Slack. Any information that you provide pursuant to that registration process will be sent directly to Slack and will be subject to the Slack platform terms and conditions and privacy policy. We will have no liability in relation to your registration and relationship with Slack.

Infringing content

We will use reasonable efforts to:

remove access of accounts which are being used in an inappropriate manner or in breach of these Terms; and
identify and remove any content that is inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of our Acceptable Use Policy when we are notified, but we cannot be responsible if you have failed to provide us with the relevant information.

If you believe that any content which is distributed or published by the Site or on the Interactive Services is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page

Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

Ownership, use and intellectual property rights

The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and/or our licensors.
We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
Nothing in these Terms grants you any legal rights in the Site, the Interactive Services or the Content, other than as necessary for you to access them. You agree not to adjust, try to circumvent or delete any notices contained on the Site (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site.

Accuracy of information and availability of the site

We try to make sure that the Site and/or Interactive Services are accurate, up-to-date and free from bugs, but we cannot promise that they will be. Furthermore, we cannot promise that the Site and/or Interactive Services will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site and/or Interactive Services is at your own risk.
We may suspend or terminate access or operation of the Site and/or Interactive Services at any time as we see fit.
Any content on the Site is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgement when using our Site and its content and/or the Interactive Services.
While we try to make sure that the Site and/or Interactive Services are available for your use, we do not promise that they will be available at all times or that your use of them will be uninterrupted.

Hyperlinks and third party sites

The Site may contain hyperlinks or references to third party advertising and websites other than the Site. This includes Slack. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.

Limitation on our liability

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:

losses that were not foreseeable to you and us when these Terms were formed;
losses that were not caused by any breach on our part;
business losses; and
losses to non-consumers.

Events beyond our control

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

Rights of third parties

No one other than a party to these Terms has any right to enforce any of these Terms.

Variation

We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site and/or Interactive Services following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.

Disputes

We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
Relevant United Kingdom law will apply to these Terms. If you want to take court proceedings, the relevant courts of the United Kingdom will have non-exclusive jurisdiction in relation to these Terms.